Tripskey – Frequently Asked Questions

We’re here to answer your travel questions and make your experience as smooth as your journey! Here's everything you need to know:

🧳 Booking & Packages

Q1. How can I book a holiday package with Tripskey?

You can book directly through our website — just select your preferred destination, dates, and package. You’ll receive an instant confirmation once the booking is complete.

Q2. What’s included in a holiday package?

Our packages usually include:
- Accommodation (hotels or resorts)
- Daily meals (as per itinerary)
- Airport or station transfers
- Sightseeing and guided tours
- Local activities or adventure options
Each package page lists all inclusions and exclusions clearly.

Q3. Can I customize my trip?

Yes! We offer flexible customization. Whether it's adding a day, upgrading your hotel, or including special activities, just contact our support team or mention it during checkout.

💳 Payments & Pricing

Q4. What are the payment options?

You can pay via:
- UPI / Net Banking
- Debit/Credit Cards
- EMI options (on select packages)
- Wallets & Payment Gateways
We use secure payment systems to protect your data.

Q5. Is EMI available for holiday bookings?

Yes, EMI is available on selected packages via leading banks and providers. You can view EMI plans during checkout.

Q6. Are there hidden charges?

No. We believe in transparency. All charges, including taxes, are mentioned on the package page. If anything extra applies (like visa fees), it's stated clearly.

📅 Cancellations & Refunds

Q7. What is the cancellation policy?

Our cancellation policy is aligned with our travel partners:
- 30+ days before travel: 100% refund
- 15–30 days: 50% refund
- Less than 15 days: Non-refundable
Note: Refunds may take 5–7 working days.

Q8. Can I reschedule my trip?

Yes, you can reschedule before the final travel confirmation — subject to availability and applicable charges.

Q9. What happens if a package is cancelled by Tripskey?

In rare cases where we cancel due to operational reasons, you will receive a full refund or be offered an alternate package.

🌍 Travel Support & Services

Q10. Will I get local assistance during the trip?

Yes! Our on-ground partners and local travel executives are available to assist you throughout your trip.

Q11. Does Tripskey provide visa and flight bookings?

Yes, we assist with visa applications and can book domestic/international flights as part of your package.

Q12. Do I get travel insurance?

Travel insurance is not included by default but can be added upon request for an additional charge.

📱 After Booking

Q13. How do I get my travel documents?

You will receive all confirmations, vouchers, and itineraries via email and WhatsApp. Keep them handy during your trip.

Q14. Can I contact Tripskey during my trip?

Absolutely! Our helpline +91 85303 21095 is available for real-time support during your trip.